Returns & Exchanges
At SignWarehouse, we are committed to your satisfaction and offer a 30-day return window for most professional signage equipment and supplies. If your purchase does not meet your expectations, please follow our streamlined process to initiate a return or exchange.
Return Process
- 1.Request an RMA
Contact our customer support team to request a Return Merchandise Authorization (RMA) number, as we cannot accept any shipments without this unique identifier.
- 2.Prepare Your Package
Securely pack the items in their original factory packaging, including all manuals, cables, and accessories to ensure a full refund.
- 3.Label and Ship
Clearly write the RMA number on the outside of your shipping box and send the package to our designated returns center using a trackable carrier.
- 4.Inspection and Refund
Once our technicians inspect the returned goods for quality and completeness, we will process your refund or store credit within 7-10 business days.